Your Trusted Partner to Manage all Aspects of Your Patient Support Programs in Asia Pacific

Our people, services, and technology can help improve outcomes for patients.

With Our Extensive
Online-Offline Capabilities

We Help You Achieve These
Goals in Each Market

All programs and services are managed in an ethical and compliant manner to ensure ​patient safety, privacy, and data security.​

Access

Our Access programs include PAPs (Buy X Get Y free), means-testing, direct-to-patient rebates, and even buy now pay later (BNPL) that help you reach more patients.​

Adherence

Our Adherence programs include digital patient education portal, medication/symptoms tracker and omni-channel engagement in addition to our nurses and patient call centers.  

Convenience

Our Convenience programs leverage existing distribution capabilities to allow direct-to-patient delivery, home nursing services, virtual visits (telemedicine), and live-chat support services.​

Key Differentiator of Our Programs

Putting patient at the center of the care journey

We listen to and understand patients to solve their problems.

Connecting patients with healthcare stakeholders

We enable patients direct access to stakeholders along the care journey.

Increasing patient engagement with HCPs

We help improve patient outcome thought closer engagement with doctors.

PSPhere – DKSH’s
Cloud-Based Platform

PSPhere puts patients at the center of the ecosystem and connects them with healthcare professionals from across the continuum of care, to achieve better treatment outcomes. 

PSPhere – DKSH’s Cloud-Based Platform Connecting Patients With Healthcare Professionals

Our Technology

PSPhere was built specifically for beyond-the-pill solutions by serving as a patient relationship and benefits management tool. We deliver this to you as a platform-as-a-solution (PaaS) so you can use PSPhere as a one-stop-shop across your brand and portfolio needs across markets. We ensure secure and compliant data handling and all data be it from patients’ online interaction or via SMS, phone, messenger, or email.

Our Highlights

200

Programs implemented

60

Happy clients

6

Brands per client in average

7,200

DKSH specialized staff on ground

60

Projects running for > 1 year​

10

Therapeutic areas covered

Our Accreditations